Comcast Launches Xfinity X1 Eye Control Feature

Comcast Corporation (NASDAQ: CMCSA) has long talked about its commitment to making its products, services and programming more accessible for those with disabilities. It has now launched its newest product in that vein: the Xfinity X1 eye control feature. Tom Wlodkowski, Vice President Accessibility at Comcast said, “When you make a product more inclusive you create a better experience for everyone and we’re hoping our new X1 feature makes a real difference in the lives of our customers.”

Xfinity X1 eye control is a free web-based remote for tablets and computers. It pairs with an existing eye gaze system, Sip-and-Puff switches, and other assistive technologies to give those with physical disabilities the ability to navigate their television more easily. Xfinity customers just have to visit and use their credentials to pair the web-based remote with their set-top-box.

Customers can do a lot with the Xfinity X1 eye control feature. It handles basic features like changing the channel, setting a recording, and launching the guide. It also has an Accessibility menu which controls closed captioning, video description, and voice guidance. It can also be used to access the X1 Sports App, which puts real-time sports scores and statistics on the screen alongside the game being played.  

In the U.S., more than 48 million people live with physical or mobility disabilities that can make everyday tasks more difficult. As part of its moves to make its products more accessible, Comcast created the first talking TV guide and produced the first live entertainment program accessible to people with a visual disability in U.S. history. The company also has a dedicated service center where their customer service representatives are specially trained in the company’s accessibility features.